We have many years of experience with implementation of various CRM systems. For more than 10 years, we specialize in the Microsoft Dynamics CRM platform and it's latest version, Microsoft Dynamics 365.
We offer a full analysis of customer's business, marketing and service team's needs. We identify and define requirements for functionalities, features and processes, utilizing our past experience and up-to-date best practices. This analysis can also be used as an independent assesment for definition of future implementation projects.
We execute the instalation and basic setup od Microsoft Dynamics CRM. Then we implement custom tailored changes to configuration and application environment, to fulfill all defined functionality requirements. This can be achieved not only by basic customizations in the Dynamics environment, but also by advanced modifications through developement tools.
For both end users and key users, we provide workshops and training sessions to teach them both general Dynamics CRM use and navigation and use of specific functionalities. We provide workshops and trainings aimed at new custom features developed during the realization of past projects. For these projects, we also provide technical and end user support, including identification of possibilities for further developement of current CRM solution.
Some of our MS CRM realizations (more comprehensive list on Czech version)
ART&MIS představuje Microsoft Dynamics CRM Addon pro vytváření editovatelných oblastí (subgridy) v rámci detailního formuláře záznamu. Reaguje tak na častý požadavek uživatelů Dynamics CRM, kteří jsou zvyklí na komfort při vstupování dat, kterou jim umožň